We
respect your privacy online
Spectrum Corporation respects
your privacy. We are particularly
sensitive to privacy issues on
the Internet and therefore we
provide this Privacy Policy so
you know about our online information
practices and understand how we
treat the information we receive
about you from the Internet.
What information is
collected
For the most part, you can browse
our Web site without telling
us who you are or revealing
any personal information about
yourself. We are, however, able
to determine your IP address.
We use your IP address to help
diagnose problems with our server,
to administer our Web site,
to measure the use of our Web
site and to improve the content
of our Web site. In short we
use your IP to gather aggregate
demographic information. There
are a few places where we give
you an opportunity to provide
us your personal information.
This refers to information that
lets us know the specifics of
who you are. When you engage
in certain activities on our
web site, such as ordering a
product, sending us feedback,
requesting catalogs, samples,
or registering online, we may
ask you to provide certain information.
If you choose to share any personal
information with us, you will
see that the amount and type
of personal information we request
depend on how you use our Web
site. It is completely optional
for you to engage in these activities.
If you elect to engage in these
activities, however, we may
ask that you provide us personal
information, such as your first
and last name, mailing address
(including zip code), email
address, telephone and facsimile
numbers, and other personal
identifying information. When
ordering products on our web
site, you may be asked to provide
a credit card number. Depending
upon the activity, some of the
information we ask you to provide
is identified as mandatory and
some as voluntary. If you do
not provide the mandatory data
with respect to a particular
activity, you will not be able
to engage in that activity.
How your information is used
We may use your personal information
for particular purposes such
as processing your order or
for marketing research and other
marketing purposes and for providing
you with the latest product
and promotional information
and other information that might
be useful to you. We may use
your personal information to
deliver information to you and
to contact you regarding administrative
notices. We may share this information
with NCI Group Inc., NCI Building
Systems and Metallic Building
Company's affiliates or other
business partners to support
your customer relationship with
Spectrum Corporation and NCI
Group Inc., NCI Building Systems
and Metallic Building Company.
We must release your credit
card information to the card-issuing
bank to confirm payment for
products purchased on our web
site; release your address information
to the delivery service to deliver
products that you ordered; and
provide order information to
third parties that help us provide
customer service. We will not
give or sell this information
to any other company for its
use in marketing or solicitation.
Updating and Correcting Your
Personal Information
You may access and correct your
personal information by writing
us at:
Spectrum Corporation
Attn: Russell Ford
10048 Easthaven
Houston, TX 77075
Please include
your name, address, and/or email
address when you contact us.
We encourage you to promptly
update your personal information
if it changes.
Your Choice on Collection and
Use of Your Information
We may, from time to time, send
you mailings regarding our products
and services. We will send you
these mailings only if you indicated
that you do not object to these
offers. If you do not wish to
receive further information
from Spectrum Corporation you
can send us an e-mail at Russell@specorp.com
and tell us that you do not
want to receive future communications.
You may ask to have the information
on your account deleted or removed,
however, because we keep track
of past transactions, you cannot
delete information associated
with past transactions on our
web site. In addition, it may
be impossible to completely
delete your information without
some residual information because
of backups.
We will encourage
our affiliates to adopt and
post privacy policies. However,
the use of your personal information
by our affiliates is governed
by the privacy policies of those
service partners, and is not
subject to our control.
Our Commitment to Security of
Your Personal Information
We want you to have continuing
trust in Spectrum Corporation
and in our products and services
and, so, we have put in place
reasonable physical, electronic
and managerial procedures to
safeguard and secure your personal
information.
In order to most
efficiently serve you, credit
card transactions and order
fulfillment are handled by established
third party banking, processing
agents and distribution institutions.
They receive the information
needed to verify and authorize
your credit card or other payment
information and to process and
ship your order.
The SSL (Secure
Sockets Layer) is the most powerful
encryption available on the
Internet. This means that any
information related to your
credit card is encoded when
being sent to us, so no one
else is able to read it.
Having a secure
server tales the risk out of
your credit card transactions.
We also do all order processing
on software that is separate
from the Internet, so there
is no danger of anyone gaining
access to your order information.
We do not keep any credit card
information on file for future
ordering unless specifically
requested to do so.
By using this
Web site you are agreeing to
the terms of the Spectrum Corporation
Privacy Policy. We reserve the
right to modify our privacy
policy as business needs require.
We will post such changes on
our Web site.