Q: If I need assistance is there
anyone who can help me?
A: Absolutely. You can reach
us by phone: 1-800-392-5050, or in Houston 713-944-6200,
from 8am to 5pm, Monday - Friday. You can reach us by E-mail
We appreciate the feedback and look forward to being of
Q: Am I only allowed to pay by Credit
A: Absolutely not. You have
two ways to pay. 1. You can pay online
via credit card or 2. You may call us and
we can take your order over the phone. If you already have
established an account with Spectrum we can bill your account..
Please contact us for more information about establishing
an account with Spectrum.
Q: If I purchase today how long will
it take for my merchandise to ship?
A: We make every effort for
your merchandise to ship the day you place your order, if
received before 2pm, CST. In some cases an item or items
may be backordered and we will contact you to let you know
when the merchandise will be available. Every effort is
made to accomodate and prevent delays for our customers
including; shipping partial orders, suggesting a replacement
item and keeping an open line of communications in order
to keep clients informed as to the progress of their order.
Q: Is my information transmitted online
A:We safeguard all of your
transmissions using encryption technology and firewalls.
Using 128-bit SSL encryption you can be assured that your
data is safe. This is the same type of encryption used by
banking sites, Amazon.com, Ebay, etc. In this way, we protect
all your transmissions from unwanted interceptions and intrusions
by third parties and hackers. And remember if you still
aren't sure, we are available by phone, Monday - Friday,
8am - 5pm, CST.
Q: Do you carry name Brands?
A: Yes! Spectrum Corporate
Branding is an exclusive provider of brand name promotional
gifts and promotional items such as Zippo, Swiss Army, Eagle
Dry Goods, Vantage, Outer Banks, Fruit of The Loom, Bic,
Titleist, and much more! In fact if you do not see the promotional
item that you want call us.