We respect your
Spectrum Corporation respects your privacy. We are particularly
sensitive to privacy issues on the Internet and therefore
information practices and understand how we treat the information
we receive about you from the Internet.
What information is collected
For the most part, you can browse our Web site without telling
us who you are or revealing any personal information about
yourself. We are, however, able to determine your IP address.
We use your IP address to help diagnose problems with our
server, to administer our Web site, to measure the use of
our Web site and to improve the content of our Web site.
In short we use your IP to gather aggregate demographic
information. There are a few places where we give you an
opportunity to provide us your personal information. This
refers to information that lets us know the specifics of
who you are. When you engage in certain activities on our
web site, such as ordering a product, sending us feedback,
requesting catalogs, samples, or registering online, we
may ask you to provide certain information. If you choose
to share any personal information with us, you will see
that the amount and type of personal information we request
depend on how you use our Web site. It is completely optional
for you to engage in these activities. If you elect to engage
in these activities, however, we may ask that you provide
us personal information, such as your first and last name,
mailing address (including zip code), email address, telephone
and facsimile numbers, and other personal identifying information.
When ordering products on our web site, you may be asked
to provide a credit card number. Depending upon the activity,
some of the information we ask you to provide is identified
as mandatory and some as voluntary. If you do not provide
the mandatory data with respect to a particular activity,
you will not be able to engage in that activity.
How your information is used
We may use your personal information for particular purposes
such as processing your order or for marketing research
and other marketing purposes and for providing you with
the latest product and promotional information and other
information that might be useful to you. We may use your
personal information to deliver information to you and to
contact you regarding administrative notices. We may share
this information with NCI Building Systems, NCI Building
Systems, LP and Metallic Building Company's affiliates or
other business partners to support your customer relationship
with Spectrum Corporation and NCI Building Systems, NCI
Building Systems, LP and Metallic Building Company. We must
release your credit card information to the card-issuing
bank to confirm payment for products purchased on our web
site; release your address information to the delivery service
to deliver products that you ordered; and provide order
information to third parties that help us provide customer
service. We will not give or sell this information to any
other company for its use in marketing or solicitation.
Updating and Correcting Your Personal Information
You may access and correct your personal information by
writing us at:
Attn: Russell Ford
Houston, TX 77075
Please include your name, address, and/or
email address when you contact us. We encourage you to promptly
update your personal information if it changes.
Your Choice on Collection and Use of Your Information
We may, from time to time, send you mailings regarding our
products and services. We will send you these mailings only
if you indicated that you do not object to these offers.
If you do not wish to receive further information from Spectrum
Corporation you can send us an e-mail at Russell@specorp.com
and tell us that you do not want to receive future communications.
You may ask to have the information on your account deleted
or removed, however, because we keep track of past transactions,
you cannot delete information associated with past transactions
on our web site. In addition, it may be impossible to completely
delete your information without some residual information
because of backups.
We will encourage our affiliates to adopt
and post privacy policies. However, the use of your personal
information by our affiliates is governed by the privacy
policies of those service partners, and is not subject to
Our Commitment to Security of Your Personal Information
We want you to have continuing trust in Spectrum Corporation
and in our products and services and, so, we have put in
place reasonable physical, electronic and managerial procedures
to safeguard and secure your personal information.
In order to most efficiently serve you, credit
card transactions and order fulfillment are handled by established
third party banking, processing agents and distribution
institutions. They receive the information needed to verify
and authorize your credit card or other payment information
and to process and ship your order.
The SSL (Secure Sockets Layer) is the most
powerful encryption available on the Internet. This means
that any information related to your credit card is encoded
when being sent to us, so no one else is able to read it.
Having a secure server tales the risk out
of your credit card transactions. We also do all order processing
on software that is separate from the Internet, so there
is no danger of anyone gaining access to your order information.
We do not keep any credit card information on file for future
ordering unless specifically requested to do so.
By using this Web site you are agreeing to
needs require. We will post such changes on our Web site.